Small businesses need an efficient customer relationship management (CRM) system to manage their customer interactions. This is where Bigin by Zoho CRM comes in, an ideal CRM solution for small businesses. In this article, we’ll take a deep dive into what Bigin by Zoho CRM is, how it works, and how it can benefit your small business.
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a cloud-based CRM software designed specifically for small businesses. It has all the essential features of a CRM system, such as lead management, contact management, deal tracking, task management, and collaboration tools. It is designed to be easy to use, with a simple and intuitive interface that requires no training.
How Does Bigin by Zoho CRM Work?
Bigin by Zoho CRM is a cloud-based software, meaning that it is hosted on Zoho’s servers and accessed through a web browser. To get started, you need to create an account on Zoho’s website and sign up for Bigin. Once you have created an account, you can start using Bigin by Zoho CRM straight away.
One of the most significant advantages of Bigin by Zoho CRM is its simplicity. It has a user-friendly interface and is easy to navigate, making it easy to get started. It also comes with pre-built templates that you can use to create your workflow.
Key Features of Bigin by Zoho CRM
Bigin by Zoho CRM comes with many features that are essential for small businesses. Here are some of the key features:
Lead Management
Bigin by Zoho CRM makes it easy to manage your leads. You can add leads manually, import leads from a CSV file, or capture leads directly from your website. Once you have your leads, you can assign them to your sales team and track their progress through the sales pipeline.
Contact Management
Bigin by Zoho CRM allows you to manage your contacts efficiently. You can add contacts manually or import them from a CSV file. You can also keep track of all the interactions you have with your contacts, including emails, phone calls, and meetings.
Deal Tracking
Bigin by Zoho CRM makes it easy to track your deals. You can create custom deal stages and move your deals through the stages as they progress. You can also set up reminders and notifications to ensure that you don’t miss any important deadlines.
Task Management
Bigin by Zoho CRM comes with a built-in task management system. You can create tasks, assign them to team members, set due dates, and track their progress. You can also set up reminders and notifications to ensure that you don’t miss any deadlines.
Collaboration Tools
Bigin by Zoho CRM comes with built-in collaboration tools, making it easy for your team to work together. You can share records with your team members, collaborate on tasks, and communicate using the built-in chat feature.
Benefits of Using Bigin by Zoho CRM for Small Businesses
Bigin by Zoho CRM has many benefits for small businesses. Here are some of the key benefits:
Cost-Effective
Bigin by Zoho CRM is cost-effective, with plans starting as low as $7 per user per month. This makes it affordable for small businesses with limited budgets.
Easy to Use
Bigin by Zoho CRM is easy to use, with a simple and intuitive interface that requires no training. This means that you can get started with it straight away.
Customizable
Bigin by Zoho CRM is highly customizable. You can create custom fields, workflows, and reports to suit your business needs.
Cloud-Based
Bigin by Zoho CRM is cloud-based, meaning that you can access it from anywhere with an internet connection. This makes it ideal for small businesses that have remote workers or that need to access their data on the go.
Integration with Other Zoho Apps
Bigin by Zoho CRM integrates seamlessly with other Zoho apps, such as Zoho Books and Zoho Invoice. This makes it easy to manage your entire business from one platform.
Conclusion
Bigin by Zoho CRM is a great CRM solution for small businesses. With its user-friendly interface, customizable features, and cost-effectiveness, it is the perfect choice for small businesses that need an efficient CRM system. Consider using Bigin by Zoho CRM for your business today and take your customer relationship management to the next level.